FAQ

What is 'FULLY LOADED'?

A 'FULLY LOADED' line shirt from TripleOT Sports Shop consists of your organization's letters, your Line Name, Line Number, Ship Name (Line's Name), chapter and crossing year.

 

How Much Is Shipping?

 

Shipping on all novelties destined within the Continental United States moves on a flat rate of $5.00. Sports/greek novelties ship via United States Postal Service Priority. All customized orders ship USPS Priority at a $5.00 flat rate (INCLUDING $50 INSURANCE). International shipping is based on destination.

 

Do You Have My Size?

 

All sizes listed are in stock. We update the site everyday to ensure availability. If you still have concerns, contact us.

 

Are All Licensed Products Authentic?

 

Yes. We do not support fraudulent merchandise. None of our products come from the Korean/Chinese black market, local flea markets, shady eBay auctions, etc. Our fulfillment centers are in Anahiem, CA, Reading and York, PA.

 

Is Your Site Secure To Make Online Payments With My Credit Card?

 

Yes. Our checkout is directly attached to PayPal, the leader of eCommerce. For more information regarding your online security, please review our Privacy Policy.

 

How Long Does It Take To Receive My Product?

 

All novelty orders are processed within 24-48 hours of receipt and are delivered within 1-3 business days. International orders are delivered through USPS and may take longer due to Customs' checkpoints. Orders are fulfilled within two days, afterwhich a tracking number is provided.

 

I'm interested in a fraternity/sorority customized order; how long do these orders take?

 

The process for single customized orders from start to finish is 10 business days. Multiple orders can take up to 3-4 weeks; however, we will update you regularly on your project's status. 

 

What customization capabilities do you employ?

 

 We provide apparel solutions. We screen, embroid, heat press and sew!

 

What Is Your Return Policy?

 

We accept returns on licensed products/novelties that are damaged, discolored, soiled or not like described. It is your choice to exchange or request a refund. Both will be accepted within 14 days of purchase. ALL SALES ON CUSTOMIZED ORDERS ARE FINAL

 

If I don't See What I Want, How Can I Get It On The Site?

 

Contact us via email with product suggestions. We'll do our best to get it in the store.



Thank you for shopping with us!